Employee Feedback Improves Training and Worker Retention
Employee Surveys Could Improve Your Bottom Line
Employee labor is one of the most expensive costs in the QSR industry. Employees can account as much as 35% of operating expenses for some companies when wages, insurance, workman's compensation, uniforms, payroll taxes, etc. are included in factoring the costs of a single employee.
The solutions CustomerTrend offers are customized to your own company's values and direction. Many polls and surveys have proven that there is a common link between employee opinion and a company's performance.
Take advantage of this valuable resource. Call today to learn how CustomerTrend can help.
Current Employees
Attracting and retaining your best performers is a top priority for all of our clients. CustomerTrend grants you an impartial view of your organization from within, through the eyes of your employees.
As a third party contact, we can offer anonymity and separation from your organization and your employees. Employees will tend to be more candid and forthright on their thoughts regarding your company.
Whether you have your own set of questions or would like some help designing your questionnaire we are here for you.
An important factor in a successful experience with your employees is anonymity. By providing a special toll free number and website during your evaluation we will gather all responses and help you evaluate the responses.
Exit Interviews
It happens more often than not. We lose quality employees and are confounded when we are blind sided by those losses. By creating an exit interview for those that part ways with your company, your organization will comprehend, then evaluate any trends that may help deter others from leaving.
Once again, CustomerTrend, acting as a intermediary, will harvest the thoughts and perceptions that may help your company with a potential turnover problem.
The Process and How It Works
We provide anonymity by offering those employees different options:
- Toll free number
- Web Surveys
- CustomerTrend can initiate phone or mail contact.
After the data is collected and compiled we will summarize the results for your management team. From experience, we know that small details involving employees are often overlooked. The value of the feedback for the time and cost involved can benefit your bottom line in many ways. Call today and let us help you.
